Additional Product Information

Warranty

All hardware purchased from Opentrons is covered under a 1-year standard warranty. Opentrons warrants to the end-user of the products that they will be free of manufacturing defects due to part quality issues or poor workmanship and also warrants that the products will materially conform to Opentrons’ published specifications.

Support

Opentrons Support can help you with questions about our products and services. If you discover a defect, or believe your product is not functioning to published specifications, contact us at support@opentrons.com.

Please have the module’s serial number available when contacting support. You can find the serial number on the inside of the Stacker's loading door.

App Download

Control your liquid handling robot and module using the Opentrons App. Download the app for Windows, macOS, or Ubuntu at https://opentrons.com/ot-app.

Manufacturer Description

Opentrons Labworks Inc
45-18 Court Square West
Long Island City, NY 11101

Post-sales & contacting Opentrons

If you have any questions about the use of the system, abnormal phenomena, or special needs, please contact: support@opentrons.com. Also visit www.opentrons.com.

Trademarks: Opentrons®, Opentrons drop logo (Opentrons Labworks, Inc.). Registered names, trademarks, etc. used in this document, even when not specifically marked as such, are not to be considered unprotected by law.